Best IT Decision

We were using a large firm with a call-in line. This required a trouble ticket and then had to wait until someone was available, this could take up to 24 hrs. for a response. If I wanted to add or upgrade hardware, I had to know what I wanted and they would quote instead of them coming up with solutions.

I went to Quantum Network because I had used them before at another location. I appreciated the personal touch they brought my organization. Quantum took to the roll as an employee not a contractor, they became our in-house IT department. They are always forward thinking and suggesting what we should look at as​ the system aged, became overtaxed or needed added resources. They would handle everything and made the system robust and something I never worried about. Not only did they provide great service 24/7 they came on site one day a week and asked all users if they needed anything. Like I said they were was one of us.

If anyone was on the fence about choosing them as their IT firm, I would tell them they should go with Quantum, I did and never regretted it.